Our Customer Services team are committed to providing our customers with on-going after-sales support and service. We recognise that the response to an issue with your heating or hot water system is a priority. Everyone would like peace of mind in the event of a failure and we are here to help. Whatever your enquiry, please contact us via the appropriate method as detailed below.
Book an engineer to call by and carry out periodical maintenance on your equipment
Book an engineer to callout to your property to assist with a breakdown or system issue
Complete this form and someone from our technical team will call you back
Customer Service Department
Call: 01269 833100
Monday to Friday: 8:00am to 5:00pm
Saturday and Sunday: Closed
Bank Holidays: Closed
Our customer service and technical team are happy to assist with any question you may have but we do have a number of FAQ's and technical articles which may help. You can find these here.