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COMFORT Care Service Plan 

As part of our commitment to providing customers with on-going support and service we offer our Comfort Care Service Plan.

By signing up for this service you can be assured that you are receiving the highest level of support with complete peace of mind ensuring your heating system runs reliably all year round.

The benefits of joining our Comfort Care Service Plan:

  • Annual Servicing and Travel Included
    Stay compliant with manufacturer warranties and local regulations. One less thing to remember — we’ll remind you when it’s time.
  • Priority Callout Response
    Plan members get faster service if anything goes wrong and you need an engineer visit.
  • Priority Technical Support
    Dedicated Technical Support WhatsApp channel. Contact our Technical Support team with your request directly, if your system is online we can take an immediate look at how your system is operating.
  • Lower Running Costs
    Regular maintenance of your system ensures it is running efficiently which means less energy usage and lower energy bills.
  • Extended Lifespan
    A well maintained heat pump lasts longer. Joining our service plan helps prevent breakdowns and delays expensive replacements.
  • Discounted Repairs
    Benefit from discounted rates for any parts and labour if anything needs fixing.
  • No Surprise Costs
    With regular check-ups and included services, you avoid unexpected repair bills.
  • Peace of Mind All Year
    Whether it’s the dead of winter or a surprise heatwave, you can trust your system is ready — you've got our support.
  • Expert Support
    Know your system is being looked after by qualified, experienced professionals who understand your specific setup.​

If you choose not to proceed with a service plan you still need to service your equipment as it is a requirement for validity of manufacturer’s warranty.

Currently we are offering tailor made plans for customers on ASHP and GSHP on systems up to 45kW. For systems of a larger capacity please contact us for us to arrange a bespoke proposal.