Comfort Care Plan
Complete peace of mind for your heat pump. Annual servicing, priority support, and discounted repairs — all wrapped into one simple plan.
Comfort Care Plan
Complete peace of mind for your heat pump. Annual servicing, priority support, and discounted repairs — all wrapped into one simple plan.
What's Included in Comfort Care?
Everything you need to keep your heat pump running perfectly, all year round.
Annual Service Included
Stay compliant with manufacturer warranties and local regulations. One less thing to remember — we'll remind you when it's time.
Priority Callout Response
Plan members get faster service if anything goes wrong. When you need an engineer visit, you jump to the front of the queue.
Priority Technical Support
Dedicated WhatsApp channel to our Technical Support team. If your system is online, we can often diagnose issues remotely.
Lower Running Costs
Regular maintenance ensures your system runs efficiently, which means less energy usage and lower energy bills.
Extended Lifespan
A well maintained heat pump lasts longer. Our service plan helps prevent breakdowns and delays expensive replacements.
Discounted Repairs
Benefit from discounted rates for any parts and labour if anything needs fixing. Comfort Care members save on every repair.
What's Included in Comfort Care?
Everything you need to keep your heat pump running perfectly, all year round.
Annual Service Included
Stay compliant with manufacturer warranties and local regulations. One less thing to remember — we'll remind you when it's time.
Priority Callout Response
Plan members get faster service if anything goes wrong. When you need an engineer visit, you jump to the front of the queue.
Priority Technical Support
Dedicated WhatsApp channel to our Technical Support team. If your system is online, we can often diagnose issues remotely.
Lower Running Costs
Regular maintenance ensures your system runs efficiently, which means less energy usage and lower energy bills.
Extended Lifespan
A well maintained heat pump lasts longer. Our service plan helps prevent breakdowns and delays expensive replacements.
Discounted Repairs
Benefit from discounted rates for any parts and labour if anything needs fixing. Comfort Care members save on every repair.
Peace of Mind, All Year Round
Whether it's the dead of winter or a surprise heatwave, you can trust your system is ready — you've got our support.
Peace of Mind, All Year Round
Whether it's the dead of winter or a surprise heatwave, you can trust your system is ready — you've got our support.
Comfort Care at a Glance
What's Included
- Annual service visit (labour & travel)
- Priority emergency call-out
- Dedicated WhatsApp support
- Remote system monitoring
- Discounted parts & labour
- Service reminders & scheduling
Not Included (Discounted)
- Replacement parts (member discount applies)
- Additional call-out visits (member rates)
- Refrigerant top-ups
- Third-party damage repairs
Comfort Care at a Glance
What's Included
- Annual service visit (labour & travel)
- Priority emergency call-out
- Dedicated WhatsApp support
- Remote system monitoring
- Discounted parts & labour
- Service reminders & scheduling
Not Included (Discounted)
- Replacement parts (member discount applies)
- Additional call-out visits (member rates)
- Refrigerant top-ups
- Third-party damage repairs
Available for: Air Source Heat Pumps (ASHP) and Ground Source Heat Pumps (GSHP) up to 45kW. For systems of larger capacity, please contact us for a bespoke proposal.
Available for: Air Source Heat Pumps (ASHP) and Ground Source Heat Pumps (GSHP) up to 45kW. For systems of larger capacity, please contact us for a bespoke proposal.
Don't Risk Your Warranty
Even if you choose not to proceed with a service plan, you still need to service your equipment regularly. Annual servicing is a requirement for validity of your manufacturer's warranty.
Don't Risk Your Warranty
Even if you choose not to proceed with a service plan, you still need to service your equipment regularly. Annual servicing is a requirement for validity of your manufacturer's warranty.
Join Comfort Care Today
Complete the form below and our team will be in touch to set up your Comfort Care plan.
Join Comfort Care Today
Complete the form below and our team will be in touch to set up your Comfort Care plan.
Have Questions?
Our team is ready to explain the Comfort Care plan and help you find the right level of support for your system.
Have Questions?
Our team is ready to explain the Comfort Care plan and help you find the right level of support for your system.