Comfort Care Plan
Reliable long-term operation for your heat pump. Annual servicing, priority support, and 25% discount on repairs — all wrapped into one simple plan.
Comfort Care Plan
Reliable long-term operation for your heat pump. Annual servicing, priority support, and 25% discount on repairs — all wrapped into one simple plan.
What's Included in Comfort Care?
Everything you need to keep your heat pump running perfectly, all year round.
Annual Service Included
Stay compliant with manufacturer warranties and local regulations. One less thing to remember — we'll remind you when it's time.
Priority Scheduling
Priority booking for service appointments. When you need a service visit, you get priority scheduling over non-members.
Priority Telephone Support
Priority telephone support during office hours. If your system is online, we can often diagnose issues remotely.
Lower Running Costs
Regular maintenance ensures your system runs efficiently, which means less energy usage and lower energy bills.
Extended Lifespan
A well maintained heat pump lasts longer. Our service plan helps prevent breakdowns and delays expensive replacements.
25% Discount on Repairs
Benefit from 20% discount on parts and labour if anything needs fixing. Comfort Care members save on every repair visit.
What's Included in Comfort Care?
Everything you need to keep your heat pump running perfectly, all year round.
Annual Service Included
Stay compliant with manufacturer warranties and local regulations. One less thing to remember — we'll remind you when it's time.
Priority Scheduling
Priority booking for service appointments. When you need a service visit, you get priority scheduling over non-members.
Priority Telephone Support
Priority telephone support during office hours. If your system is online, we can often diagnose issues remotely.
Lower Running Costs
Regular maintenance ensures your system runs efficiently, which means less energy usage and lower energy bills.
Extended Lifespan
A well maintained heat pump lasts longer. Our service plan helps prevent breakdowns and delays expensive replacements.
25% Discount on Repairs
Benefit from 20% discount on parts and labour if anything needs fixing. Comfort Care members save on every repair visit.
Reliable Operation, All Year Round
Whether it's the dead of winter or a surprise heatwave, you can trust your system is ready — you've got our support.
Reliable Operation, All Year Round
Whether it's the dead of winter or a surprise heatwave, you can trust your system is ready — you've got our support.
Comfort Care at a Glance
What's Included
- Annual service visit (labour & travel)
- Priority scheduling for service appointments
- Priority telephone support during office hours
- Written service report with recommendations
- 25% discount on any repairs needed
- Remote system monitoring
Not Included (Discounted)
- Replacement parts (25% off for members)
- Additional repair visits (25% off for members)
- Refrigerant top-ups
- Emergency call-outs
Comfort Care at a Glance
What's Included
- Annual service visit (labour & travel)
- Priority scheduling for service appointments
- Priority telephone support during office hours
- Written service report with recommendations
- 25% discount on any repairs needed
- Remote system monitoring
Not Included (Discounted)
- Replacement parts (25% off for members)
- Additional repair visits (25% off for members)
- Refrigerant top-ups
- Emergency call-outs
Available for: Air Source Heat Pumps (ASHP) and Ground Source Heat Pumps (GSHP) up to 45kW. For systems of larger capacity, please contact us for a bespoke proposal.
Available for: Air Source Heat Pumps (ASHP) and Ground Source Heat Pumps (GSHP) up to 45kW. For systems of larger capacity, please contact us for a bespoke proposal.
Don't Risk Your Warranty
Even if you choose not to proceed with a service plan, you still need to service your equipment regularly. Annual servicing is a requirement for validity of your manufacturer's warranty.
Don't Risk Your Warranty
Even if you choose not to proceed with a service plan, you still need to service your equipment regularly. Annual servicing is a requirement for validity of your manufacturer's warranty.
Have Questions?
Our team is ready to explain the Comfort Care plan and help you find the right level of support for your system.
Have Questions?
Our team is ready to explain the Comfort Care plan and help you find the right level of support for your system.