Cut Your Heating Bills
by 50% or More

Modern air source heat pumps operate at 40-55 decibels—quieter than a normal conversation and similar to a modern refrigerator. Most homeowners and neighbors don't notice any noise. We carefully position units to minimize any sound impact, and many manufacturers offer ultra-quiet models specifically designed for UK properties.

Yes, absolutely. Air source heat pumps are designed to work efficiently in the UK climate and continue extracting heat from the air even when temperatures drop to -20°C. In fact, millions of heat pumps operate successfully in Scandinavia where winters are much colder than the UK. Your home will stay warm all winter long.

In most cases, yes. Modern air source heat pumps work with existing radiators, though larger radiators or underfloor heating provides optimal efficiency. During our design phase, we calculate your property's heat loss and recommend whether your current radiators are sufficient or if upgrades would improve performance. Many of our customers keep their existing radiators without any issues.

Most air source heat pump installations are completed in 2-3 days. Day 1 involves installing the outdoor unit and hot water cylinder. Day 2 covers pipework, electrical connections, and system integration. Day 3 (if needed) is for commissioning, testing, and showing you how to operate your new system. Disruption is minimal compared to other heating system installations.

Air source heat pumps require minimal maintenance—typically just an annual service to check refrigerant levels, clean filters, and ensure optimal performance. This is similar to an annual boiler service. We offer maintenance packages, and many customers choose our Comfort Care Plan for peace of mind. Most systems operate trouble-free for 20+ years with basic annual servicing.

Running costs depend on your property size and insulation, but typical UK homes spend £600-800/year on heating and hot water with an air source heat pump, compared to £1,200-1,500 with a gas boiler. That's £500+ in annual savings. Because heat pumps are 300-400% efficient, they use far less energy than traditional heating systems. Our calculator provides your specific estimate based on your property.

If you currently have a combi boiler (no cylinder), yes, you'll need to add a hot water cylinder. If you already have a cylinder, we may be able to use it depending on its age and compatibility. Most installations include a new, well-insulated cylinder optimized for heat pump operation. This actually provides benefits like having hot water stored and ready, even during power cuts.

With proper maintenance, air source heat pumps typically last 20-25 years—significantly longer than gas boilers (10-15 years). The outdoor unit is built to withstand UK weather conditions, and most manufacturers offer 7-year warranties. Many of our 2006 installations are still running perfectly. This longevity makes heat pumps an excellent long-term investment.

Yes, we offer finance options to spread the cost of installation. Even after the £7,500 government grant, you can finance the remaining amount with affordable monthly payments. Many customers find the monthly payment is less than their previous gas bill savings, meaning the system effectively pays for itself from day one. Learn about finance options →

The right size depends on your property's heat loss calculation, which considers insulation, windows, property size, and local climate. Undersizing means inadequate heating; oversizing wastes money. That's why we complete a detailed MCS-compliant heat loss survey for every installation to size your system perfectly. Our online calculator provides initial estimates, which we refine during the design phase.