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Air source heat pumps for homes

Air source heat pumps, designed around your home.

A well-designed air source system can give you dependable heating and lower bills. The result depends on your home, its heat loss, the heating system, controls, tariff and the fuel you are replacing.

No EPC? Send an enquiry or call 01269 833100. We can check the evidence needed for your property.

20+ years operating4,000+ systems installedMCS certified installer
Ariston air source heat pump installed at a home

A real Thermal Earth air-source installation.

The simple version

Useful heat, captured from outside air.

An outdoor unit absorbs low-temperature heat from the air. A refrigerant circuit and compressor raise its temperature, then the system transfers that heat into your radiators, underfloor heating and hot-water cylinder.

Because the heat pump moves heat rather than creating it by combustion, it can deliver more heat energy than the electrical energy it uses. Actual seasonal performance depends on the complete installed system and how it is operated.

Explore the full guide
Diagram showing an outdoor fan unit absorbing heat from outside air and feeding the four-stage refrigerant cycle that heats the home
Flat cross-section of a two-storey UK home with an air-source heat pump standing outside on a small concrete base in the garden. Ordinary garden air from beside and just above the machine is drawn in along four short streamlines that converge on the finned coil on the side of the cabinet, gives up a few degrees of warmth there, and leaves again low across the lawn in a paler, cooler blue. The air never goes near the house. Inside the machine a sealed refrigerant circuit, shown both in the real service window and enlarged in a detail circle, uses electricity - drawn as a separate angular amber cable - to raise that warmth to a useful temperature. Two insulated water pipes cross the wall into the plant room and carry the heat to underfloor heating, a first-floor radiator and the coil inside the hot-water cylinder, returning cooler. The air, the refrigerant and the heating water never mix.

Scroll the picture sideways to see all of it. Every label is written out below.

How an air-source heat pump takes warmth out of the outside air

What is in the picture

  • Heating water: warm out to the home, cooler back Insulated pipes through the wall; Hot-water cylinder; Heating coil - heating water never mixes with your tap water; Underfloor heating in the screed; Underfloor manifold; Radiator; Warm water out; Cooler water back
  • Electricity from the grid to the compressor Electricity meter; Fuse board; Electricity from the grid
  • Tap water, kept completely separate from the heating water Your shower and taps; Cold water mains
  • Outdoor air: in at the coil, out again a few degrees cooler Outdoor air is drawn in here; The same air is blown out here, a few degrees cooler; Finned coil - the air gives up its warmth here
  • Refrigerant sealed inside the outdoor unit

The four steps inside the heat pump

  1. 1 Collect evaporator Environmental energy warms the refrigerant until it boils. It leaves as a warm gas at low pressure.
  2. 2 Squeeze compressor Electricity drives the compressor, squeezing that gas into a much smaller space. It leaves hot and at high pressure.
  3. 3 Release condenser The hot gas hands its heat to your heating water and condenses. It leaves as a hot liquid, still at high pressure.
  4. 4 Reset expansion valve A valve drops the pressure and the liquid flashes cold. It leaves as a cold mist, ready to collect more.
  1. A house, and one machine outside it

    The house is drawn straight on so nothing is hidden. The heat pump is the box standing outside on its own small base - there is no machine indoors at all.

  2. The warmth is already in the air

    Ordinary garden air is drawn in at the finned coil on the side of the machine, gives up a few degrees of its warmth, and is blown straight back out again a little cooler. Even cold air has warmth in it worth collecting.

    • Outdoor air is drawn in here
    • The same air is blown out here, a few degrees cooler
    • Finned coil - the air gives up its warmth here
    • Electricity meter
  3. Only water crosses the wall

    Two insulated pipes go through the wall and that is the whole of the connection: warm water out to the house, cooler water back to the machine. The air stays outside, always.

    • Insulated pipes through the wall
  4. A plant room with no heat pump in it

    This is the whole of what an air-source system puts indoors: a hot-water cylinder, the manifold for the floor, and the electrics. The machine itself never comes inside.

    • Fuse board
    • Hot-water cylinder
    • Heating coil - heating water never mixes with your tap water
    • Underfloor manifold
    • Cold water mains
  5. Inside the machine: four steps, over and over

    This is the only part of the whole picture that uses electricity. A sealed refrigerant goes round and round, and at each of the four stations it visibly changes.

    • Electricity from the grid
    1. 1 CollectevaporatorEnvironmental energy warms the refrigerant until it boils. It leaves as a warm gas at low pressure.
    2. 2 SqueezecompressorElectricity drives the compressor, squeezing that gas into a much smaller space. It leaves hot and at high pressure.
    3. 3 ReleasecondenserThe hot gas hands its heat to your heating water and condenses. It leaves as a hot liquid, still at high pressure.
    4. 4 Resetexpansion valveA valve drops the pressure and the liquid flashes cold. It leaves as a cold mist, ready to collect more.
  6. Where the heat actually goes

    Warm water runs to the pipes buried in the ground-floor screed, up to the radiator, and through a sealed coil inside the hot-water cylinder. Your tap water never touches it.

    • Underfloor heating in the screed
    • Radiator
    • Warm water out
    • Cooler water back
    • Your shower and taps
  7. Three separate circuits. Heat passes between them; nothing is shared.

    Outdoor air heat crosses here Refrigerant heat crosses here Heating water

    The outdoor air stops at the machine. The refrigerant is sealed inside it. Only warm water goes through the wall into the house.

Flat cross-section of a two-storey UK home with an air-source heat pump standing outside on a small concrete base in the garden. Ordinary garden air from beside and just above the machine is drawn in along four short streamlines that converge on the finned coil on the side of the cabinet, gives up a few degrees of warmth there, and leaves again low across the lawn in a paler, cooler blue. The air never goes near the house. Inside the machine a sealed refrigerant circuit, shown both in the real service window and enlarged in a detail circle, uses electricity - drawn as a separate angular amber cable - to raise that warmth to a useful temperature. Two insulated water pipes cross the wall into the plant room and carry the heat to underfloor heating, a first-floor radiator and the coil inside the hot-water cylinder, returning cooler. The air, the refrigerant and the heating water never mix.

Scroll the picture sideways to see all of it. Every label is written out below.

How an air-source heat pump takes warmth out of the outside air

What is in the picture

  • Heating water: warm out to the home, cooler back Insulated pipes through the wall; Hot-water cylinder; Heating coil - heating water never mixes with your tap water; Underfloor heating in the screed; Underfloor manifold; Radiator; Warm water out; Cooler water back
  • Electricity from the grid to the compressor Electricity meter; Fuse board; Electricity from the grid
  • Tap water, kept completely separate from the heating water Your shower and taps; Cold water mains
  • Outdoor air: in at the coil, out again a few degrees cooler Outdoor air is drawn in here; The same air is blown out here, a few degrees cooler; Finned coil - the air gives up its warmth here
  • Refrigerant sealed inside the outdoor unit

The four steps inside the heat pump

  1. 1 Collect evaporator Environmental energy warms the refrigerant until it boils. It leaves as a warm gas at low pressure.
  2. 2 Squeeze compressor Electricity drives the compressor, squeezing that gas into a much smaller space. It leaves hot and at high pressure.
  3. 3 Release condenser The hot gas hands its heat to your heating water and condenses. It leaves as a hot liquid, still at high pressure.
  4. 4 Reset expansion valve A valve drops the pressure and the liquid flashes cold. It leaves as a cold mist, ready to collect more.
Lower bills, based on the whole system

Good performance starts with good design.

We do not assume a saving from the appliance alone. We look at the building and the way you will use it.

Heat loss and fabric

Room-by-room heat loss tells us what the home needs on a cold day. Insulation and draught reduction can reduce that demand where improvements are practical.

Radiators and flow temperature

Radiators or underfloor heating must deliver the required warmth at an appropriate water temperature. Existing emitters can sometimes be retained after they have been checked.

Controls, tariff and habits

Weather compensation, sensible controls, electricity pricing and steady operation all affect running cost. We explain how to operate the finished system.

Is air source right for your home?

We assess fit before selecting equipment.

Space and siting

The outdoor unit needs suitable airflow and service access. Its position must work with the property, neighbours and planning requirements.

Heat delivery

We coordinate the heat pump, cylinder, pipework, radiators or underfloor heating as one system, rather than treating the outdoor unit in isolation.

Sound by design

Air source heat pumps contain a fan and are not silent. We consider unit selection, position and the required sound calculation or acoustic assessment.

Help with available grants

The Boiler Upgrade Scheme may help with installation cost.

Funding depends on the property, the proposed installation and the scheme rules in force. We can explain the process and check the project against the current requirements.

Ffos y Broga air source heat pump retrofit in Carmarthenshire
A real Thermal Earth installation

Ffos y Broga: old home, carefully integrated system.

At this pre-1850 Carmarthenshire home, Thermal Earth replaced oil heating with an 18kW air source heat pump and integrated solar PV while retaining the existing radiator system.

The project shows why assessment matters: an older building and existing emitters did not rule out a heat pump, but the solution had to be designed around the property.

Read the Ffos y Broga story
What happens next

From first estimate to a supported system.

01

Estimate

Share a few property details for a useful first indication.

02

Assess

We confirm heat loss, emitters, siting, hot water and electrical requirements.

03

Design and install

Our team coordinates the system design, installation and commissioning.

04

Support

We explain the controls, with servicing and lifetime support available if you choose us.

Compare your options

Air source is one route to a well-designed heat-pump system.

The right heat source depends on the property, available space, ground conditions and your priorities.

Ground source

Explore buried collectors and boreholes where the site can support a ground array.

Explore ground source

Water source

See how a suitable pond, lake, river, aquifer or mine-water resource may be assessed.

Explore water source

Not sure where to start?

Understand the common principles first, then use the estimate journey to share your property details.

Compare how heat pumps work
Common questions

Air source heat pump FAQs

It can, particularly when replacing a more expensive fuel, but no fixed saving applies to every home. Heat demand, water temperature, system efficiency, controls, tariff and how the heating is used all matter. Our assessment uses property-specific information rather than an assumed percentage.

Age alone does not decide suitability. We calculate the heat loss and check the building fabric, pipework and emitters. Ffos y Broga is a pre-1850 example, but every property still needs its own design.

Sometimes. Each room's radiator output must be checked at the proposed flow temperature. Some systems retain all existing radiators; others need selected upgrades or a different emitter strategy.

Yes. A correctly selected air source heat pump is designed against the home's cold-weather heat demand. Capacity, defrost behaviour and seasonal performance are considered during selection.

It has a fan and compressor, so it is not silent. Model, operating condition, position and surroundings affect what is heard. We consider the required sound calculation or acoustic assessment as part of siting.

Care for your heat pump.

Explore Comfort Care for annual servicing, remote monitoring on online-connected systems and priority support.

Explore Comfort Care

Planning for summer?

Suitable reversible air source models can provide active cooling, with the right room units and controls. Ask us to check the model and design for your home.

Explore home cooling
Start with your home

See what a well-designed air source system could look like for you.

Get a free first estimate, then talk the details through with our team.