Partner installer network  

Join the Thermal Earth Network



As the official UK distributor for MasterTherm & ACOND heat pumps, we work with leading heat pump installers around the UK who are highly regarded for their skills and knowledge.


Join The Energy Revolution And Become A Certified Heat Pump Installer

With the transition towards low-carbon technologies now underway, renewable heating systems are inevitably part of the future. By 2025 new build properties will no longer be heated with gas boilers and the UK government has recently announced as part of its Ten Point Plan a target of 600,000 heat pump installations per annum by 2028.

As heat pumps are clearly set to play a key role in the decarbonisation of heat in the UK, getting to grips with heat pump technology as soon as possible will ensure that you and your customers are involved in the journey to Net Zero and are aware of the benefits heat pumps have to offer.

That is why we have created our Partner installer network.  This network has been designed to guide and assist you and your team towards making this change.  By providing a streamlined, personalised route for plumbing and heating installers to become an MCS Certified heat pump installer.  By becoming a Thermal Earth Partner Installer, you and your team have the ability to develop your skills and become a MasterTherm Master or ACOND ACE, giving you an industry-recognised mark of quality that your customers can be confident in.


Why Join The Thermal Earth Partner Installer Network? 


Business Support

With the renewables market developing at an ever-quickening pace, being part of our partner installer network allows us to support and aid you in growing your business.  You will receive:

  • Dedicated support from your account manager.
  • Access to extended warranties on eligible products, 5–7 years*.
  • Access to quality leads from our presence at tradeshows and digital lead generation.
  • Direct trading account.
  • Direct-to-site deliveries.


You will receive the following from our experienced technical support engineers:

  • Dedicated in-house technical support.
  • Design support package providing the tools, training and guidance to produce, heat loss calculations,
  • hydraulic schematics, ground loop calculations, MCS performance estimates.
  • Site support visits (to provide commissioning assistance on first installations).
  • The portal provides remote access to your installation for control and diagnostics anytime, anywhere.

Digital and Online Support

As part of the Partner Installer Network with Thermal Earth, you will have access to our digital portal and online support, including:

  • Personalised website listing.
  • Product and marketing literature.
  • An image bank for both MasterTherm and ACOND

By working with us your company can also benefit from services such as consultation, design and commissioning support.  We aim to provide solutions which will help along each step of the installation process so that you can deliver the best possible system and service to your customers. 

In addition to these services, we also offer over 2000 products which can be ordered online and Advanced Manufacturer Training Days so that you can continue to develop your knowledge and skills. 


We're always looking for reputable and trusted heat pump installers to work with so if you'd like to join our Partner Installer Network, get in touch for more information.


We'll meet with you to discuss your project and advise on how a heat pump system could be integrated.

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We can provide schematics and 3D plant room designs if required, saving you time and resources.

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We have 3 drilling rigs operating all over the country. Get in touch for a quote.

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Test the thermal performance of the ground at locations planned for a ground source heat pump installation.

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We can design field plans for both horizontal and vertical ground collectors, ready to be handed to groundworkers onsite. 

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Maximise system efficiency by using ground collectors in conjunction with solar technologies to 'charge' the ground during warmer months.

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Outsource your onsite electrofusion welding to our experienced team to increase your capacity but not your overheads.

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An essential part of the design process, we provide both heat loss and heat load reports for accurate specification and excellent efficiencies.

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We'll make installing underfloor heating quick and easy by providing designs and kits, and sending all parts directly to the site ready for you.

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We stock over 200 radiators and can design a heat distribution system for domestic and commercial buildings. We can also work with designer radiator models chosen by end customers.

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We commission MasterTherm heat pump installations to ensure the system has the correct parameters for the building and that everything is operating as efficiently as possible.

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If a system isn't quite performing as it should, we're here to provide technical support and help. Thanks to MasterTherm remote diagnostics we can provide a quick and efficient service.

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