Customer Support

With over 15 years experience in the industry



Our Customer Service team is committed to providing our customers with on-going after-sales support and service. We recognise that the response to an issue with your heating or hot water system is a priority and aim to provide you with the peace of mind and reassurance that we're always here to help. If you have a query about your system, you can get in touch with us using the contact details below.


Please Note: Due to high demand we are only able to service the systems installed by our approved manufactures. We are unable to service systems from other manufacturers as we our engineers are experienced and trained with the products we support.


Book a Service

Book an engineer to carry out periodical maintenance on your system.

Request an Engineer Callout

Book an engineer to callout to your property to  assist with a breakdown or system issue.


Request a Callback

Complete this form and someone from our    technical team will call you back.


contact us

Call: 01269 833100

SMS: 07860 017405 (out of office)



Monday to Friday: 8:00am to 5:00pm

Saturday and Sunday: Closed

Bank Holidays: Closed



Our customer service and technical team are happy to assist with any question you may have but we do have a number of FAQ's and technical articles which may help. You can find these using the links below.


Frequently Asked Questions

Technical Articles


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