Partner installer program  

Join the Thermal Earth Network



Join The Energy Revolution And Become A Certified Heat Pump Installer.

With the transition towards low carbon technologies now underway, renewable heating systems are inevitably part of the future. By 2025 new build properties will no longer be heated with gas boilers and the UK government has recently announced as part of its Ten Point Plan a target of 600,000 heat pump installations per annum by 2028.

As heat pumps are clearly set to play a key role in the decarbonisation of heat in the UK, getting to grips with heat pump technology as soon as possible will ensure that you and your customers are involved in the journey to Net Zero and are aware of the benefits heat pumps have to offer.

That is why we have created our Partner installer network.  This network have been designed to guide and assist you and your team towards making this change.  By providing a streamlined, personalised route for plumbing and heating installers to become an MCS Certified heat pump installer.  By becoming a Thermal Earth Partner Installer, you and your team have the ability to develop your skills and become a MasterTherm Master or ACOND ACE, giving you an industry recognised mark of quality that your customers can be confidence in.


Why Join the Partner Installer Program


Business Support

With the renewables market developing at an ever-quickening pace, being part of our partner installer network allows us to support and aid you in growing your business.  You will receive:

  • Dedicated support from your account manager.
  • Access to extended warranties on eligible products, 5–7 years*.
  • Access to quality leads from our presence at tradeshows and digital lead generation.
  • Direct trading account.
  • Direct to site deliveries.



Technical Support

You will receive the following from our experienced technical support engineers:

  • Dedicated in-house technical support.
  • Design support package providing the tools, training and guidance to produce, heat loss calculations,
  • hydraulic schematics, ground loop calculations, MCS performance estimates.
  • Site support visits (to provide commissioning assistance on first installations).
  • Portal providing remote access to your installation for control and diagnostics anytime, anywhere.




Digital and Online Support

As part of the Partner Installer Network with Thermal Earth, you will have access to our digital portal and online support, including:

  • Personalised website listing.
  • Product and marketing literature.
  • A image bank for both MasterTherm and ACOND



Route to becoming a Thermal Earth Partner


Kickstart your journey to becoming a MasterTherm Master & ACOND Ace with our industry recognised training courses, providing you with the knowledge, skills and confidence to promote and install heat pump technology.

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Already MCS Certified?

If you already have MCS certification, then you can join still become a MasterTherm Master & ACOND Ace by attending our manufacturer training courses linked below and receive a site support visit to assist you in the commissioning and handover of your first MasterTherm & ACOND system.

The full criteria to become a MasterTherm Master or an ACOND Ace Partner are:

  • MCS certificate
  • NVQ in plumbing
  • Employers liability insurance
  • Unvented certificate
  • Professional indemnity insurance
  • Certificate in energy efficiency
  • Public liability insurance
  • Registered company
  • Water Regs
  • Completion of MasterTherm and ACOND training and site support
  • Sign MasterTherm and ACOND Code of Professional Standards
  • Install and register at least 6 MasterTherm or ACOND heat pumps per annum


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