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Frequently asked questions

How to save energy and money in your home

There are plenty of options available for your home that can help save energy. Here are our tips and advice to help you save money and energy heating your home.
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The importance of water quality in heating and cooling systems

As a general, heat pumps in the UK are paired with wet heating systems filled with tap water and chemical inhibitor designed to prevent corrosion in the system. However, there are some greener options to consider for those customers seeking a green heating system. These are com . . .
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What does the future of home heating look like?

By announcing their target to cut carbon emissions to net zero by 2050 and mandating the end of fossil fuel heating systems in new homes from 2025, the UK is making big, bold moves for a cleaner, greener future.
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How your commercial premises could benefit from a Ground Source Heat Pump

Businesses are always striving to find the most cost-effective solution to reduce costs while still benefitting from efficiency, performance and for many, sustainability also plays a key role.
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The New Government Boiler Upgrade Scheme Explained!

The government has set out its plan to incentivise people to install low-carbon heating systems such as heat pumps, which run on electricity and extract energy from the air or ground.
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Using a Ground Source Heat Pump with Solar Thermal

Maximise the potential of Solar Thermal technology by combining a Ground Source Heat Pump.
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Should You Install Passive Cooling?

Building a new home or renovating an existing property? Find out more about passive cooling.
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How Do Home Heating Methods Vary Around the World?

Find inspiration for new ways to heat your home.
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Lappa Valley Visitor Centre

Installation of underfloor heating and a ground source heat pump system in a 7,000 sq. ft. cafe and play centre.
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What is a Battery Energy Storage System and Can it Save You Money?

Learn more about using battery energy storage in the home and how it could save you money.
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What is a District Heating Network?

Learn more about district heating and how it can benefit communities.
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Using a Heat Pump for Central Heating

Find out more about how heat pumps can be used for central heating in domestic and commercial buildings.
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Are Heat Pumps Efficient?

Learn more about heat pump efficiency including which heat pump is the most efficient and how efficiency is rated.
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Can Sewage Be Used to Heat Our Homes?

Waste water is an untapped resource for low-carbon, sustainable heating.
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Fossil Fuels Banned from New Welsh Social Housing

The new regulation comes into place on the 1st October 2021.
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Electricity Supply and Heat Pumps

Not sure about the difference between single and three phase power supply and why it matters to your heat pump installation? Find out all you need to know in our blog.
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Farmers Welsh Lavender Farm & Visitor Centre in Brecon

Installation of two ground source heat pumps for an office and residential property.
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A Guide to Borehole Drilling for Ground Source Heat Pumps

Learn more about the process of drilling boreholes for the purpose of installing a ground source heat pump.
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The Green Heat Network Fund (GHNF)

Learn more about the Green Heat Network Fund (GHNF), a UK government subsidy for low-carbon heat network projects.
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The Growing Demand for Heat Pump Installers

Consulting giant EY suggests 10,000 heat pump installers will be required by 2025.
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Why Invest in Solar Panels for Your Business?

Why businesses should invest in solar panels.
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The New pGDx Controller from MasterTherm

Mastertherm has just released the next generation WiFi touch screen control display packed with features for both end users and installers.
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Energy Awards 2021 Finalist

We've become a finalist for 'Public Building Energy Project of the Year' at the Energy Awards 2021.
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Breaking Ground for Ground-breaking Homes

Developing a ground source heating system for 170 sustainable homes in Wales.
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Heat Pump vs Gas Boiler - What are the Differences?

How do heat pumps stack up against the UK's most common heating system?
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Soughton House

2x AQ60i Ground Source Heat Pumps with vertical borehole ground collectors.
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Cilrhiw Country House

Installation of 2x AQ45i Ground Source heat pumps with a combined output of 44kW.
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Etopia Developments

Supply of MasterTherm AquaMaster Inverter Combi ground source heat pumps.
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Heating a House Without Gas

Whether your property is off-grid or you're just considering alternatives, here are some potential options for heating a house without gas.
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Heat Pumps - How Efficient are Water Source Heat Pumps?

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Ground Source Heat Pumps for Swimming Pools

Learn more about how a ground source heat pump can be used for providing sustainable heating for both domestic and commercial swimming pools.
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WPA & SWPA Decarbonisation & Energy Efficiency Framework

We've been appointed to the WPA & SWPA Decarbonisation & Energy Efficiency Framework (N8).
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What is a Buffer Tank and How Does It Work With a Heat Pump?

Find out the purpose of a buffer tank, average cost and if you need them for every heat pump installation.
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How Deep Is The Ground Work for a Ground Source Heat Pump?

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Lake Collector, Carmarthenshire

Installation of a Lake Collector heat pump system for 2 residential properties in Carmarthenshire.
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UK Government Plan to Install 600,000 Heat Pumps a Year

On the 18th November 2020, the UK Government unveiled a 10 point plan for a Green Industrial Revolution including a target of 600,000 heat pump installations a year.
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St Margaret's Residences, Exeter

Redevelopment of a 20th century school house into modern, hi-spec apartments.
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Jubilee Pools, Cornwall

Install of 6 heat pumps for the £1.8 million refit of Jubilee Pool in Penzance, Cornwall.
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How Much Does A Ground Source Heat Pump Cost in the UK?

Find out the average cost of installing a domestic ground source heat pump in the UK.
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The Most Effective Off Grid Home Heating Methods

Learn more about your options for effective home heating for properties based off the grid.
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Agile Octopus - NOW Inside MasterTherm Heat Pumps!

MasterTherm Heat Pumps can now be directly optimised for Agile Octopus using the Homely Energy system.
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Bro Castell Community Shared Ground Loops

Ground Source Heat Pump Installation 10 x AQ17i installation
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True Heat Pumps designed for Heating?

The difference between true heat pumps and heat pump like AC units.
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Ground Source Heat Pump For A Country House & Indoor Swimming Pool

Supply of 2 x MasterTherm Ground Source Heat Pump Units, 1 x 45kW AquaMaster and 1 x 8kW AquaMaster Inverter for indoor swimming pool.
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Domestic Renewable Heat Incentive extended until 31st March 2022

The UK Government have announced an extension to the Domestic RHI to 31st March 2022
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Head Candy Salon

Supply & installation of MasterTherm 12kW AquaMaster Ground Source Heat Pump and Underfloor Heating.
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Air Source Vs Ground Source Heat Pumps

What Heat Pump is best for you? Air Source or Ground Source?
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Ground Source Heat Pumps: How Much Space do you need?

Vertical or Horizontal Collector, how much space do you really need?
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MasterTherm Heat Pumps for Process Cooling and Industrial Heat Recovery

A fine example of the capabilities of MasterTherm Heat Pumps and the expertise that is available to the UK market in facilities that require process cooling and heat recovery
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Product Launch: AquaMaster 1-5kW AQ17I

Thermal Earth announce a new addition to its MasterTherm GSHP range of products: the 1-5kW AQ17I
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NEWS - All Energy 2017

MasterTherm attend this years exhibition in Glasgow
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NEWS - HETAS Live!

HETAS Live @ Thermal Earth
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NEWS - MasterTherm Training

Technical Training event by Technical Director
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NEWS - The Glamping Show

Thermal Earth exhibit at the Glamping Show 2017
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NEWS - GSHPA Conference 2017

MasterTherm present at this years conference
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Geothermal Drilling (Video)

Video of 100m Geothermal Boreholes
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Underfloor Heating - Is it expensive to install?

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Underfloor Heating - Which floor coverings work best?

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Underfloor Heating - Why does it take so long to react to temperature change?

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Underfloor Heating - Should it be installed under kitchen units?

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Underfloor Heating - Does it require maintenance?

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Underfloor Heating - Can it be used with radiators on other floors?

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Underfloor Heating - Is it expensive to run?

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Underfloor Heating - Is it easy to control?

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Underfloor Heating - Can it be installed DIY?

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Solar Thermal - Can it be used with a heat pump system?

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Solar Thermal - Can it be used with a biomass boiler?

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Solar Thermal - Does it require a special cylinder?

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Solar Thermal - Does shading affect the system?

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Solar Thermal - How much can it save?

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Solar Thermal - The roof doesn't face south. What can be done?

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Solar Thermal - Can it be used to heat a swimming pool?

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Solar Thermal - Can you link to a combination (combi) boiler?

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Solar Thermal - Is planning permission required?

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Solar Thermal - Will it provide 100% of a households domestic hot water?

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Solar Thermal - What are solar thermal systems?

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Biomass Boiler - What maintenance does it require?

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Biomass Boiler - Do you need another boiler as a backup?

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Biomass Boiler - Does a biomass boiler need a tall flue?

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Biomass Boiler - Is planning permission required?

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Biomass Boiler - How much can you save?

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Biomass Boiler - Are they safe?

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Biomass Boiler - Do they produce any smoke or other emissions?

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Biomass Boiler - How does the fuel get into the boiler?

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Biomass Boiler - How can fuel be delivered?

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Biomass Boiler - How much fuel do they use?

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Biomass Boiler - Who can supply fuel?

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Biomass Boiler - What sort of fuel can be burned?

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Biomass Boiler - What is a biomass boiler?

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Do Heat Pumps Need to be Serviced?

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Heat Pumps - What about pasteurisation of legionnaires?

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Heat Pumps - Can a heat pump produce hot water?

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Heat Pumps - Why are GSHP systems known as 'invisible heating systems'?

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Heat Pumps - What is the cost of installing a ground source heat pump?

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Heat Pumps - Can they provide cooling?

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Heat Pumps - Is planning permission required?

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Heat Pumps - How big are the appliances?

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Ground Source Heat Pumps - Is planning permission required?

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Heat Pumps - What is the lifespan of a heat pump?

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Heat Pumps - How long does it take to install?

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Heat Pumps - Can heat pumps have a back-up boiler?

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Heat Pumps - Which is better an ASHP or a GSHP?

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Heat Pumps - Can a heat pump heat a swimming pool?

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Heat Pumps - Simultaneous heating and cooling

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Technical - Carpets with Underfloor Heating

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Technical - Risks cleaning a Wood Pellet Store

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Technical - Towel Radiators with Heat Pump Systems

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Biomass Boiler - Moisture Content of Wood

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Biomass Boiler - The effects of poor fuel

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Underfloor Heating - Curing screed with a UFH system

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Underfloor Heating - Commissioning a UFH manifold

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Technical - Fan Coils with MasterTherm Heat Pumps

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Technical - Powerflushing

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Technical - Conservatories

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Underfloor Heating - Wooden Flooring with Underfloor Heating

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Underfloor Heating - Underfloor heating insulation

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Underfloor Heating - What thickness screed should be used?

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Technical - Room Temperatures

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Case Study - Archway House, Cardiff

4 x MasterTherm AQ90i - 192kW Heating and Cooling GSHP System
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Case Study - Oxfordshire

3 x MasterTherm AquaMaster Inverter - 66kW peak capacity providing heating and hot water.
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Hall Garth Hotel, Darlington

MasterTherm AquaMaster Inverter 22kW x 20 - 440kW peak capacity
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Holly Hedge Animal Sanctuary, Bristol

MasterTherm BoxAir Inverter 15kW
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Case Study - Llanybydder, Carmarthenshire

2 x MasterTherm AquaMaster Inverter 22kW - 44kW total on Single Phase supply
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Mill View, Mid Wales

MasterTherm BoxAir Inverter - 24 properties x 8kW
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Parc y Gelli, Carmarthenshire

Development of 40 Houses with a mix of Ground and Air Source Heat Pumps
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Case Study - Crickhowell, Powys

MasterTherm AquaMaster Inverter - 12kW
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Duplo International, Surrey

MasterTherm BoxAir Air Source Heat Pump - 18kW x 12 providing 216kW
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Case Study - Airbus Beluga Line, Broughton

MasterTherm EasyMaster Indoor Air Source Heat Pump - 25kW
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ACOND Grandis R Heat Pump Installation in Powys

Blending historical preservation with modern sustainability.
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The Future of Heat Pumps: A Sustainable Home Upgrade

As the world grapples with climate change, the push for sustainable energy solutions has never been more critical. One technology gaining traction is the heat pump, which promises to revolutionize home heating and cooling.
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Ffos Y Broga, Carmarthenshire

Ffos Y Broga retrofit residential property to replace an existing oil heating system, consists of a single 18kW ACOND PRO R ASHP.
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Empowering Homes for the Net Zero Transition: The Role of Heat Pumps, Solar PV, Batteries and Smart Home Technology

This blog post delves into the role of heat pumps, solar photovoltaic (PV) systems, batteries and smart home technology in empowering households to participate in the future energy system while achieving net zero emissions.
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Discover the power of Agile Octopus with MasterTherm Heat Pumps!

Say goodbye to fixed electricity rates and hello to dynamic savings. Learn how this groundbreaking tariff from Octopus Energy empowers homeowners to slash energy bills by leveraging real-time pricing.
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Navigating Heat Pump Installation: Considerations and Regulations

With the increasing focus on sustainability and energy efficiency, heat pumps have emerged as a popular alternative for heating and cooling our homes and buildings. However, before diving into the installation process, it's crucial to understand the intricacies involved, includin . . .
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Sustainable Heating Solution for St Nicholas Church of Wales Primary School

A newly constructed school development integrates state-of-the-art heating technology with two MasterTherm BA60i units, ensuring reliable heating and hot water provision.
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Sustainable Savings - What is SCOP and How Heat Pumps Reduce Costs and Carbon Footprint

Let's Dive into SCOP and A+++ rated heat pumps and how they can save you money.
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MasterTherm BA60I Installation in Llandrindod Wells

This project involves the installation of a state-of-the-art MasterTherm BA60I heat pump, which promises to enhance energy efficiency and provide superior heating comfort.
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Speke Hall, National Trust featuring the MasterTherm AQ90I

Eco-Heating Fit for Royalty - MasterTherm AQ90I at This Tudor Manor in Liverpool, which now enjoys efficient heating all year round.
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ACOND Grandis R Installation in St Clears

This state-of-the-art heat pump is designed to provide efficient and sustainable heating solutions for your home.
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MasterTherm: Leading the Way in Ethical Heat Pump Solutions

In today’s world, where sustainability and ethical practices are more important than ever, MasterTherm stands out as a beacon of responsible innovation. Recognized by Ethical Consumer, MasterTherm has earned its place among the top eco-friendly heat pump brands, making significan . . .
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What to Expect with a Heat Pump Installation: A Closer Look at Ground Source Heat Pumps

Here we dive deep into the world of ground source heat pumps (GSHPs) and what they can do for your home comfort.
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UK Energy Prices are set to rise again in 2024

Energy prices in the UK are set to rise by about 10% from October 1, 2024. Find out how making the right choices now, could save you money in the future.
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MasterTherm BoxAir Installed in Carmarthenshire

We are excited to announce the installation of the new MasterTherm BoxAir Inverter 5-17kW R290 Air Source Heat Pump (ASHP) for our valued client.
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Unveiling R290 Refrigerant: Revolutionising Heat Pump Efficiency

In this blog post, we'll delve into what exactly R290 refrigerant is and how it contributes to enhanced heat pump performance.
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Delivering high water temperatures up to 75°c, keeping you Cosy all year round.

The Acond is a prime example of an Environmentally friendly and future-proof all round system.
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Planting Trees for a Greener Tomorrow

Thermal Earth Ltd: Committed to a Net Zero Future. Supporting the plating of tree's and reducing cO2 emitions.
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MasterTherm Installation in Monmouthshire

In our latest project, we successfully installed three MasterTherm AQ37 air source heat pumps, creating an efficient and sustainable heating solution for a main house and a barn.
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Water's Edge Luxury New Build

A stunning state-of-the-art 26,000 ft2 new build family home featuring 4 x MasterTherm AQ45i systems, integrated with underfloor heating, and Solar PV.
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The UK's Energy Crisis: Understanding the Causes and Seeking Solutions

In this blog post, we will explore the reasons behind the energy price hike, its connection to the UK's reliance on fossil fuels.
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Meeting the needs for sustainable thermal comfort

Thermal Earth Heat Pumps: Your Trusted Supplier of Ariston Heat Pumps
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Acond - UK's Quietest Heat Pump on the market with just 46 DB(A)

The ACOND purrs as quiet as a cat, ensuring your home remains a haven of peace and quiet.
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What to expect from a heat pump service!

While heat pumps offer low-maintenance heating, it remains crucial to schedule regular servicing to ensure their safe and efficient performance.
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Luxury New Build at Seaborough Court

Exquisite new construction showcases opulent living and a commitment to energy conservation. Boasting Two ACOND PRO R Air Source Heat Pumps.
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The Rise of Low Carbon Heating: A Look at Government Incentives and Future Prospects

Discover the UK's shift towards low-carbon heating solutions amid climate change concerns. Join forward-thinking installers leading the eco-friendly revolution.
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Addison House Community Living Scheme

A newly constructed residential complex comprising of 44 one and two-bedroom flats spread across five floors, designed for an innovative Community Living scheme.
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RNLI Waterloo Bridge

A state-of-the-art, custom-made system located on the River Thames is revolutionising heating, cooling, and hot water provision for the RNLI Waterloo Bridge lifeboat station.
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Cardiff Living Project at Brookfield Drive

Thirteen properties, including seven houses and six flats, boast cutting-edge sustainability features, anchored by a shared ground loop array and five boreholes reaching depths of up to 150 meters.
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Mark McAllistar, Chair of Ofgem visits Eastern High, Cardiff

We're delighted to have been part of this recent project, providing year-round comfort for 170+ houses with MasterTherm AQ70 installations.
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Boiler Upgrade Scheme: approval to over-allocate vouchers

The Secretary of State for Energy Security and Net Zero has given permission for Ofgem to over-allocate vouchers by up to £50 million in this financial year, to a total of up to £200 million.
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Debunking Common Myths About Heat Pumps

Heat pumps are becoming increasingly popular as a sustainable and efficient way to heat and cool homes. However, there are still many misconceptions about how they work and their effectiveness. Let’s debunk some of the most common myths about heat pumps.
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Elevating Home Comfort with Ariston Nimbus Pocket 120M

This homeowner was tired of their outdated, noisy heating system that clashed with their home's décor. They sought a solution that combined efficiency, style, and sustainability.
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