UK Online Orders Only 

FREE DELIVERY to mainland UK addresses on all orders over £1000 (excluding VAT), except to remote, offshore and certain areas of Scotland. Carriage may be charged at the discretion of Thermal Earth Ltd dependant on the size and weight of the goods ordered. Some goods are marked as telephone orders only to allow us to quote carriage due to the physical size or weight of the product. These include any pipework and accumulator tanks.

Orders under £1000 (excluding VAT) delivered at £15, £25 or £65, except to remote, offshore and certain areas of Scotland.  Please contact the office for confirmation prior to order should you wish to check your delivery charges.

UK Mainland delivery is usually within 1 - 3 days, Remote/Offshore deliveries are between 2 and 5 days depending on exact destination. For remote areas, delivery charges may apply.

Delivery times are subject to stock availability.

Online orders are despatched via DPD who will deliver to your stated delivery address between 8am and 5pm, Monday-Friday. To improve security, we request that you (or a representative from your company/member of your household) sign for the goods being delivered. If for any reason you are not in, Interlink Express will leave a calling card explaining your options.

We reserve the right to use an alternative carrier or delivery service without notice or refund.

You may contact us by e-mail at any time to check the progress of your order.

Bank Holiday Orders

Online orders placed after the close of business on the Friday preceding a Bank Holiday will be processed on the following Tuesday.

Non-Online Orders

Deliveries are free of charge to qualifying account customers* placed online and non-account customers pre-paying by credit card on orders over £1000.00 (excluding VAT) online only. If orders are placed directly with the office a standard delivery charge will apply.

* Terms and conditions apply, ask for details.

Prices of items shown on the website are for online purchases only. Available until 30th November 2020.

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