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Introduction to the Course:

Developed by HETAS, this course is suited for retail showroom staff.

The one day course involves group discussions and interactive sessions aimed at giving learners an understanding of solid fuel types and appliances in terms of the factors affecting selection, storage and the legislation that applies to dwellings.

The HETAS Approved Retailer Course aims to ensure that approved retailers have at least one HETAS trained member of staff on duty in the showroom at all times to advise customers on appliances and a number of key issues including maintenance, carbon monoxide, government regulations and fuels.

Once registered with HETAS, retailers will be able to make use of the HETAS logo and marketing options, as well as accessing the HETAS guide to products, the technical helpline and the HETAS online shop.

Pre–Requisites

  • None - Please contact us to discuss.

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